Quill

Support

Help with Quill, book search, local data, exports, and optional iCloud backups.

Contact support

Typical replies may take several business days.

What to include in a bug report

Quill version and build number from Settings.
Your operating system version.
A short description of what you expected and what happened.
Clear steps that reproduce the issue.
A screenshot, when it does not contain private notes or reading data.

Please do not send your full library export, notes, or iCloud backup unless support specifically requests a limited sample and you are comfortable sharing it.

Common questions

Where is my reading data stored?

Your library, notes, reading progress, and reading history are stored locally on your device.

Does Quill require an account?

No. Quill does not require a Quill account.

How does iCloud backup work?

In Settings, use Back Up Now to create a manual JSON backup in your iCloud Drive. Restore opens a preview and merge flow. It is not live synchronization.

Why is iCloud backup unavailable?

Confirm that you are signed into iCloud, iCloud Drive is enabled, and Quill is allowed to use iCloud. Network availability may also affect downloading an existing backup.

Why did a book search or rating fail?

Book-information sources may be temporarily unavailable or may not contain a matching edition. You can retry, choose another result, or add the book manually.

How do I move or preserve my data?

Use JSON export for a restorable backup. CSV export is intended for a readable spreadsheet copy. Store exported files somewhere you control.

Privacy

Read the Quill Privacy Policy for information about local storage, external book sources, and iCloud backup.